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Complaints about Calcutta Telephones

For various reasons, I needed to look up a way of filing a complaint with Calcutta Telephones. Their telephone helpline gave up after a while and told me that any further complaint would have to be forwarded to `the concerned department’.So I went to their website looking for an email address or pone number of the department I was interested in.

What I found is that they have a `public grievance’ webpage, but the information given is all wrong. The phone numbers for the nodal officer (for the Calcutta telephone District) are not valid numbers, and the email address (or phone numbers) for the appellate authority are not valid either.

Looks like a good way to keep the complaints down.

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